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Air Conditioner - No Cooling

Reminder: Before calling for service, please check these common items to avoid unwanted service call.

  • Make sure that your thermostat is set to “cool”.
  • Ensure that your outdoor air conditioning (condensing unit) is running.
    • Check the outdoor unit “disconnect switch” to make sure it is in the “ON” position.  The disconnect switch is located near the outdoor unit. (Normally a grey 8” wide X 16” high X 4” deep box mounted on wall.
  • Ensure that the blower motor in your furnace is running. (If the thermostat is in the “cool” position the furnace fan should be running
  • Be sure that you have changed your filter in the furnace recently.
    • A blocked filter can cause your outdoor air conditioner unit to shut down due to lack of proper airflow.
  • Check all return grills to make sure they are not blocked by furniture.
    • Furniture should be moved at least four inches away from return air grills to allow for adequate air supply.
  • If the problem persists, please call us @ (331) 222-6584